I am writing this letter on behalf of my mother. She is 82 years old. She has never had a computer before and this experience with a Dell notebook, which cost her over $1,500 has been a TOTAL DISASTER!!! Our family will never buy any product by Dell again and we will be sure to tell everyone we ...
In the past 5 months I've had 2 major problems. First, my hard drive crashes. Second, my D drive breaks. And when I call and tell them about these problems, they tell me to do things I've already done and then their tech people get rude. Plus, you are only a number to them, unlike how they claim to ...
I don't quite understand why, but Dell is harassing my family and I. After all our payments have been made on their computers, I'm now being called by dell at least 3-4 times a day, and half the time they hang up as soon as I answer the phone (On the third ring). It's kinda wrong don't you think? I ...
My horror story is the same as everyone else concerning dell's illegal methods with their collections of undue funds. I bought a new dell under the no interest offer for three months... I paid the computer off in full within 60 days... Now i keep getting late notices every month that are increasing ...
I bought a computer through Costco and that is my only saving grace because they will take it back, for up to 6 months, but if I can stop even one person from buying a Dell I will have done the world and that person a big favor. Dell has ZERO customer service. I called DEll and told them I had a ...
I bought a Dell Inspiron in October. Jan and the hard drive went out. Dell says that they could do nothing for me and apologized. Beware... Poor customer service. ...