My horror story is the same as everyone else concerning dell's illegal methods with their collections of undue funds. I bought a new dell under the no interest offer for three months... I paid the computer off in full within 60 days... Now i keep getting late notices every month that are increasing ...
The sad part is what dell is doing concludes the current trends of most us corporations now a days, graet advertising but desgusting cusomer service. I was stupid enough to buy two dell pc for my office. After my experience with thier customer service I don't want more people to fall in the same ...
Dell financial promised %free till 1 with Dell Preferred approval, I was approved, I bought a $3000 computer. The first bill came I noted a box Fiance Charges 0, I paid the min payment as requested. The second bill came thats when I saw finace charges and a 20.74% rate. When I asked why charged ...
Dell has the worst customer service. I ordered a computer system and the next day I canceled the order. They shipped the order anyway. I waited 6 weeks for them to issue a credit. They made excuses, did't know how to track a package or an order. I have spent so many hours trying to get a refund, I ...
I sent my computer to Dell for repair under warranty. They have had it for over a week, repaired it, and sent it back to me at the wrong address. It was therefore sent back to Dell. No one from Dell ever called to tell me what was wrong or when I would receive my computer. When I called to find out ...
December 31 Michael Dell c/o Dell, Inc. One Dell Way Round Rock, Texas, 78682 Dear Mr. Dell: I'm certain that you must get more than your fair share of letters regarding the products bearing your name, both pro and con. Unfortunately, this one is a con. If I were on your position, I'd want to know ...