I'm too angry to go into it all. I'm totally exhausted and exasperated with this company. Just one huge nightmare. The short story is: I bought an Inspiron notebook in 12. Just as the warranty expired, I had to start replacing major components: modem, hard drive, keyboard, mouse, etc. Against my ...
I have been buying from Dell for the past three years. I have never had a problem, never had to call anyone about anything. My wife decided she wanted a Laptop for her deployment to Iraq. She decided to sign up for the preferred account so she wouldn't have to pay in cash. So far no problems, she ...
Dell customer service is difficult to get to through their phone center, and when I have gotten through, they cheerfully tell me they will comply, and just flat don't. I never received an invoice for some of my computer system which I need to get reimbursed by my employer. I have now asked three ...
They cheated me of my 150.00 rebate. I have even reported them to the BBB. I have called and emailed and chatted with their company 13 times and they still won't pay me. Don't do business with those crooks. ...
On December 11 I purchased a Cannon DV package which was to include battery packs, software & cables, case and a tripod. The camera and battery packs were shipped separately and to this day I had not received the tripod. I was notified twice of the delay of shipment in which I responded to keep ...
I brought a new computer from Dell on April 16. It was a 4550 Dimension. I smelled a burning scent in my bedroom on July 5. I couldn't believe that this burning smell was coming from my new computer. So at this point, I turned off my computer immediately. I called Dell Tech Department. The first ...