I bought a Dell Inspiron in October. Jan and the hard drive went out. Dell says that they could do nothing for me and apologized. Beware... Poor customer service. ...
The sad part is what dell is doing concludes the current trends of most us corporations now a days, great advertising but disgusting customer service. I was stupid enough to buy two Dell PC for my office. After my experience with their customer service I don't want more people to fall in the same ...
Dell financial promised %free till 1 with Dell Preferred approval, I was approved, I bought a $3000 computer. The first bill came I noted a box Finance Charges 0, I paid the min payment as requested. The second bill came thats when I saw finance charges and a 20.74% rate. When I asked why charged ...
Dell has the worst customer service. I ordered a computer system and the next day I canceled the order. They shipped the order anyway. I waited 6 weeks for them to issue a credit. They made excuses, did't know how to track a package or an order. I have spent so many hours trying to get a refund, I ...
A year and a half ago I called Dell Telephone Sales Department seeking to purchase a laptop computer for my husband. Assuming that Dell was still adhering to the same standards they had in 2001 when I purchased a computer for myself, I had no reason to mistrust the company. However, on reflection, ...
I sent my computer to Dell for repair under warranty. They have had it for over a week, repaired it, and sent it back to me at the wrong address. It was therefore sent back to Dell. No one from Dell ever called to tell me what was wrong or when I would receive my computer. When I called to find out ...