I called Dell Tech Support on Friday, September 9. It was one of the most irritating experiences of my life and I will NEVER EVER buy another thing from Dell as long as I live. First there was the frustration of their "if you want x, press 1" routing system, then their loooonnngg hold ...
Please do not allow yourself to be drawn into the Dell machine. They are not the company they once were on any level, but most importantly they have become a scam operation. They will say and do anything to get customers and then not follow through on their promises. There are many examples on this ...
Less than a month ago, I bought a black ink cartridge for my dell all-in-one printer. As soon as I put it in and printed a page, it told me the black ink was almost empty and I needed to replace it. I thought it was a mistake, given that I had just replaced the cartridge, and ignored it. I tried to ...
Dell, and their subsidiary, DFS (Preferred Accounts) and CIT Financial Services supports identity theft. In 2002 someone using my personal information attempted to obtain credit in my name through Dell. I notified Dell at that time that it was fraudulent. I attempted to get a copy of the ...
I ordered two Dell Precision Workstation 370 via Dell's website with a sales rep on the phone to walk me through the order process. The picture of the computer showed a mini-tower (i.e. the CPU sits vertical). I was not offered the option of a vertical or horizontal box and assumed I was ordering ...
I received a $400 off coupon on select systems (which were not listed on the coupon). I picked out the system that I wanted to purchase from the catalog and called customer service. I was told the coupon was valid as long as my system was over $1299 and I ordered it online. I placed the order but ...