Three days ago I wanted a second number added to my phone service for fax purposes, which cost me $10 a month with no features option. I chatted via live on comcast.net and they gave me a number and an appointment. They said wait 24 to 48 hours. Ok fine. Still no dial tone for that number, so I ...
Email that I sent to Comcast after a phone call with Retention that basically said that they won't help me even though they promised a fix. I don't agree with analysis and weak solution to my problem. When you as a company promise me something, you have to uphold it. On top of that, I was lied to 4 ...
I have been a comcast customer for several years and when I finally moved into my new house it took them 4 weeks to come install my cable service, I only moved across the street. Since then they were giving me digital cable for 33.00 dollars a month for a year well they lied I got it for 6 months ...
The company after one year changed my rate without advanced notification, also double charged these rates when they knew I had terminated their service. I sit with a bill for $307.71 for a $99.00 service per month, of which I was paid up for one month in advance. During the last month they sent ...
Ok - I'll try to keep this short. I set up service (actually transferred service) at our new home and moved all the same services over to the new address. I received my bill last month and instead of the normal charge of $125 for cable, internet and high speed, our bill was $203.00. When I called ...
I overpaid my account according to the statement and was notified I would receive a refund in the mail. This was 4 months ago. After several calls to Comcast, I still have not received my refund, but I did receive an interruption notice. Each time I call them to ask about it, they tell me it will ...