It's bad enough that certain channels, basic as well as premium channels, have pixelated or no pictures, or are completely unavailable. However, calls to customer service provide no help. Most recently, a call on 12/5 resulted in a wait of 17 minutes, only to be automatically disconnected when my ...
Comcast really cares about their customers. Let's start by the decision to move The T.V. Guide Channel to digital cable only. Anyone who has had digital knows that is the last channel you need. Digital Cable comes with a built in guide, making The T.V. Guide Channel not needed. Basic and expanded ...
I moved from GA to DC on June 9th. When I moved, I discontinued my service with Comcast. On that day, I paid my account balance in cash when I turned in my modem. The account was apparently not closed, I guess. I am guessing this because Comcast sent me a refund check in late June for $48.79. Three ...
Wife and I received an offer in the mail from Comcast. For 12 months we would get digital cable, high speed internet and their video phone service for $100. We already have basic cable and the internet with them and have for 6-7 years at the same address. I called Comcast to take the offer, and ...
My disappointment with Comcast started when I called them 3.5 weeks before my move in date to my new apartment. After a week of spending hours and hours a day with them on the phone I had gotten nowhere with trying to set up internet, phone and cable service in my place. The whole problem began ...
I am currently a Comcast customer. (All of the verbal communication with Comcast that is described in this report was recorded by me) My promotional contract expired about the end of April. Unfortunately, I had forgotten about the promotion expiring after a year and was surprised to see a bill that ...