I have been charged for the past year for a cable box that I never had. Comcast can not provide any workorder that says that I have the box nor can they find any workorder that says that the box was returned. Since they can not find the box in the warehouse, they can not take it off my bill or ...
I ordered cable and Internet this A.M. From Comcast which is affiliated with Time Warner Broadcast. I complained the prices were ridiculously high. I was not aware that they were connected with Time-Warner until they check my credit. The agent said I had a bill with them for a modem. I stated I did ...
Comcast took over from Time Warner a couple months ago (around June '07) and it has been heck ever since. I have spent at least 12 hours with them on the phone, talked to countless cust svc reps, been told many contradictory things, could not understand the CSR (cust svc rep) (I don't think they ...
I recently moved to the Houston area and ordered cable/internet/phone from Comcast as its the only provider I could choose from for cable. I ordered my service on June 30th and was told it would be installed in two parts: cable/internet on July 15th and telephone on July 18th. I also paid a deposit ...
Comcast sent me a mail offer that clearly stated, I quote: "Add Comcast digital cable to your current Comcast high-speed Internet service and get both for only $33 per month for one year." This was the headline in the ad and the small Asterix indicating special restrictions stated several ...
I was promised DSL internet service not only from Comcast but from other companies from the internet saying that Comcast offered it in my area and when it came time to actually getting Comcast to come install the DSL they failed to saying that I want eligible only after I had paid for the modem ...