I've been trying to get Internet access at my new apartment, and apparently, the only company that provides cable Internet in Pasadena is Charter. I've had excellent experiences with their sales representatives, who were very helpful and kind. However, in the last two days, I've had two ...
I had Charter cable, internet and phone installed July 08 and I have had only problems with the billing. The advertising was misleading and the bill goes up every month. Customer service *! We as consumers need to end their unfair practices. I called to speak with a supervisor and the ...
This company owes me a refund. I was told on June 20th when I turn my equipment it that it would be 6-8 weeks before I get my refund. After the 8 weeks past I called them they said it was being held because I have not returned a cable modem. I own the modem it even stated that fact on my bill each ...
Charter Communications (Southern California) has the worst customer service across the board. I have had to reorder service 3 times in 9 months. I have giving them my credit card 2 times for Auto Pay and it never happened. They never have pulled the funds from my account and have disconnected my ...
If I may refer to the 10 deadly plagues of God, such as the lotust swarm and the river of blood, Charter Communications would be the 11th plague. They are a monopoly, seeing as how so many people were robbed of their good service with the companies they were with before Charter came along and ...
In regards to a week before I obtained a pamphlet within the email from Constitution declaring that I really could get cable web for $14.99 per month for six months. And so I continued their website and looked over the program, the installation price, and also the extra expenses and unearthed that ...