Site: charter.com
Found 160 reviews / complaints
Page 16

Charter Communications
Charter Stuck with Charter Communications and constantly being riped off and treated like dirt. St. Louis, Missouri

In my area of WI we are stuck with Charter and their poor service, lack of customer service and poor installation, but what really hurts is their billing practices. The latest example happened to both my neighbor and myself. We moved to a new duplex and had our service transfer. When the tech ...

Charter
Technician problems

I've been trying to get Internet access at my new apartment, and apparently, the only company that provides cable Internet in Pasadena is Charter. I've had excellent experiences with their sales representatives, who were very helpful and kind. However, in the last two days, I've had two ...

Charter Communications
Awful customer service

I had Charter cable, internet and phone installed July 08 and I have had only problems with the billing. The advertising was misleading and the bill goes up every month. Customer service *! We as consumers need to end their unfair practices. I called to speak with a supervisor and the ...

Charter Communications
Said Our Bill Was Paid, Failed to Send Boxes for Equipment Return and Then Sent Us to Collections w/o Warning

My wife and I moved away from Newport at the end of June of this year and had the cable disconnected sometime over the course of the next few weeks. When this occured, we understood our final bill was paid and we were told they would send boxes to our new address (suburban Portland) to send our two ...

Charter Communications
Worst customer service

This company owes me a refund. I was told on June 20th when I turn my equipment it that it would be 6-8 weeks before I get my refund. After the 8 weeks past I called them they said it was being held because I have not returned a cable modem. I own the modem it even stated that fact on my bill each ...

Charter Communications
Charter Needs to Be Fined or Shut DOWN Roxboro

The cable account was past due and service was interrupted the morning of 9/7/08. I called Charter Communications, paid the past due amount using my VISA debit card and was given a confirmation number. Our service was restored before I ended my call.in subsequent days, we have been contacted by ...