On September 17 I went to the Best Buy store located on rt 22 in union, nJ. This was due to the fact that I left my blue ray dvd a month prior prior because there was no sound. On two occaisions prior I went to this store location and they informed me the dvd was not fixed yet. Then when on went on ...
After purchasing a Toshiba laptop a day less than the two week mark from the Hamburg, New York location, I returned to the same store I had purchased the item since I was having difficulties connecting to the internet. The internet was "connected" and internet explorer would work yet ...
I took my computer to Geeksquad at Bestbuy thinking that they could fix the virus that I got into the machine and "frozen" all my files. Well, the "smart geeks" said they could fix with no problem and would install a anti-virus better than Norton. I believed because I thought ...
I call the geek squad. My small business computer is freezing up when we use recall and credit cards. No problem For $299.99, they will fix this. They come out and say, the problem is, " it needs more memory." They install memory and leave. The next day, I have the same problems. I call ...
We bought a tv 2yrs ago w / a 4 yr warranty. It needs fixed. Of course we talk to a different person every time. One person tells us the parts are in and another person tells us there not in. They have made appt. To fix it but no shows up or calls. It has been over a month. And now they are telling ...
My name is Dean Weber, and my family purchased an e machine computer from BestBuy about a year ago. We also purchased an extended warranty. When the computer failed to power on - in august I brought it back for repair - to BEst Buy at westbury, NY - that was SEVEN weeks ago. The computer did come ...