I purchased a Xbox 360 console on the 27th of Dec. Upon opening the console and attempting to plug the power adapter into the back of the system, i found that the cord didn't fit into the console. I called microsoft that night for troubleshooting and after them not being able to assist me. They ...
My sons laptop stop working Saturday Dec, 22. I called Acer and told them what the promblem was and I was told to take it to the geek squad at Best buy. I asked is the repair covered and I was told that the laptop is under warrenty and I don't have to pay any amount of money. I went to the geek ...
This is my complaint about customer service from Best Buy. I've tried doing this correctly by calling and also sending two separate emails to Best Buy on this complaint, but I have never received any response. So I figured why not send a letter like the old days? You'll forgive my cynicism, but I ...
Sooo my mom's dishwasher door was squeaky so she scheduled an appointment to have someone come fix it. Not only did the technician not fully fix the problem, he made it worse! Now the door doesnt close. If you close it, it pops right back open. AND when I tried to tell him that the door was still ...
From my experience the Best Buy in San Marcos does not stand behind the products it sells and is extremely poor in customer service and expertise. My daughter is a student at TSU and bought a new laptop last fall after her other laptop crashed. She uses it every day for school. When her new laptop ...
I ordered a digital camera from BestBuy.com for around $240. After 1 week, I checked UPS tracking system and UPS said it was delivered, and it wasn't. Someone was home all day that day. I called UPS twice and they said they could not do anything because they were only liable to Best Buy, so I had ...