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Site: bestbuy.com
Found 364 reviews / complaints
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Best Buy Corporation
No cust. Service

You can forget about customer service from Best Buy. We bought an LCD 46' Samsung and it failed within the first year. They have 3rd party service centers which apparently gives them the opportunity to not do anything. I have had my television broken for 4 weeks, (second time) and they say they ...

Best Buy
Bad service

I purchased a laptop from Best Buy on 6/24. Their Geek Squad did the installment of the devices and software, but was unable to load all spyware etc... Due an internet issue. I got my internet issue resolved by the phone company. I took the laptop into Geek Squad sometime in July to get the ...

Best Buy
Scam and cheating

I purchased a small ticket item, a USB cable that was repackaged and tagged as inspection approved. Not thinking much about it, I went to use the cable about 45 days later, only to find it does not work. I went back to the customer service counter to be told there is nothing they can do about it as ...


Best Buy
Bad service

I had a service visit scheduled between 8 and 12. When the repairman arrived at 3:30, he marched into my house with no introduction other than, 'how's it going?' I said, 'I would appreciate the courtesy of a phone call if you are going to be this late.' His response was, 'F@#$ you!' He shoved me ...