Before moving to Japan in Oct. I wanted to get a laptop. I purchased it from Best Buy and was asked if I wanted the extended warranty for another $200. Since I was going to be using it in Japan and moving it around, I figured this would be a good and safe choice. Now, I was concerned if the ...
I have been on the phone with Best Buy for over 10 hours now. The latest which is what prompted me to create this report is that I have a confirmed receipt for a 52 inch LCD HDTV. I was told to pick it up from the store only to later find that it was not available. They also were unable to send it ...
They would not honor a price for a HP 650-104NR Laptop with a Canon 3 in 1 printer, the price was 279.99 for the bundle (in store only) on there website, (I found this price for 279.99 on there reg website, not an ad..) I made 2 calls to confirm the price to the 800-931-3714 and they told me yes it ...
I ordered a TV from Bestbuy.com in late August. I previously worked for Best Buy and understand the difference between a RewardZone Mastercard and their Best Buy credit card. During the purchase process over the phone, I repeatedly asked the phone representative if my card RewardZone Mastercard ...
On May 03 I purchased a Toshiba Regaza 42" LCD TV. Worked fine until October 4th when it would not turn on. I contacted 1-800-BESTBUY and got their "Service Department." After waiting a week a service tech came out, looked at the TV for 5 minutes and said he would need to order a ...
I had a year old Hewlett - Packard PC that I didn't have time to tinker with myself after it broke. So I figured I would give Geek Squad a try. After taking a week to get back to me, they said they had no idea what was wrong with the system. I paid my $60 service fee (could have been worse) but ...