I had a year old Hewlett - Packard PC that I didn't have time to tinker with myself after it broke. So I figured I would give Geek Squad a try. After taking a week to get back to me, they said they had no idea what was wrong with the system. I paid my $60 service fee (could have been worse) but ...
On May 03 I purchased a Toshiba Regaza 42" LCD TV. Worked fine until October 4th when it would not turn on. I contacted 1-800-BESTBUY and got their "Service Department." After waiting a week a service tech came out, looked at the TV for 5 minutes and said he would need to order a ...
Unreal! I phoned Best Buy located in Tauton, MA. I had one simple question of the person that answers the phone, can you please provide pricing of a 18 inch cf, Top-freezer refrigerator. The clerk ask me what's the item number. Again I explained I need your cost of your 18 cub foot refrigerator, ...
I was lucky enough to receive a 32 inch Sharp Aquos LCD tv as a wedding gift from my dad, who also purchased the 4 year service agreement from the Geek Squad. The screen on the tv started going black, but I could still hear the sound so I thought it was the cable company. After 2 cable companies, I ...
I called the customer service representative for bestbuy inquiring about whether or not I make a purchase online I will get a price match in the store. The customer service representative stated that I would not get a price match for an online purchase in the store if at a later date that product ...
Today I purchased a Hewlett Packard CD-Writer Plus form Best Buy. After a half hour wait to be served, I brought the product home for installation. Upon installation, I found that I required an additional part that was not present. I called the store for assistance, then was placed on hold 3 ...