I bought a $325 gift card at the Best Buy in Lubbock store. I used the gift card online to purchase an XBox 360 Pro for my nephew who lives in Corpus Christi. In a perfect world, I was going to order it for pick up in the Corpus store by my sister. Unfortunately, I listed MY name as the billing ...
I work in the DC Metro area but live on Maryland's Eastern Shore. On Black Friday (11/28/08), I went into the Best Buy in Reston, VA to check on an advertised deal. My very first question to the sales person was if I could order the products from their store but have it delivered and set up in my ...
Be very weary using best buy in-store pickup. They are not professional about this service at all, and they are very misleading. They will tell you online that the item is in the store, but then when you go to the store it is not guaranteed the store has the item. This can be irritating as you can ...
It has taken over two months of no return calls broken appointments and just the worst customer service I have ever experienced in my life. I called Best Buy to have my 50" Samsung serviced due to panel failure. They person on the phone made an appointment for me. I took off work and the ...
So, today I called Best Buy, and worked my way through the automated phone service and pressed 3 for customer service. The phone rang for 11 minutes continuously. Yes, 11 nonstop frustrating minutes. I hung up thinking I had pressed the wrong extension. I went through it again, exactly the same, ...
My 3 month old Canon camera broke - when I tried to turn it on it said 'lens error' and the lens wouldn't open. I took it to Best Buy and they shipped it off to get fixed. My boyfriend (who bought it for me) got a call from their repair vendor saying it would cost $160 to fix. He asked them why ...