I purchased a Xbox 360 console on the 27th of Dec. Upon opening the console and attempting to plug the power adapter into the back of the system, I found that the cord didn't fit into the console. I called Microsoft that night for troubleshooting and after them not being able to assist me. They ...
My sons laptop stop working Saturday Dec, 22. I called Acer and told them what the promblem was and I was told to take it to the geek squad at Best buy. I asked is the repair covered and I was told that the laptop is under warrenty and I don't have to pay any amount of money. I went to the geek ...
This is my complaint about customer service from Best Buy. I've tried doing this correctly by calling and also sending two separate emails to Best Buy on this complaint, but I have never received any response. So I figured why not send a letter like the old days? You'll forgive my cynicism, but I ...
Sooo my mom's dishwasher door was squeaky so she scheduled an appointment to have someone come fix it. Not only did the technician not fully fix the problem, he made it worse! Now the door doesn't close. If you close it, it pops right back open. AND when I tried to tell him that the door was still ...
I bought a 62" HDTV (Mitsubishi) from Best Buy in November and paid $400 for a 4 year extended warranty. In the approximate three year time frame of owning this television it has been broken three separate times with an average repair time of 1.5 months and the longest time being over 2 ...
I bought my wife a digital camera to replace the one she had. The previous was bought at this same Best Buy but was ruined accidentally. We did not purchase insurance. The second time, we again were asked by the sales associate if we wanted insurance. We specifically wanted to know if the insurance ...