I am very disappointed with the service I received regarding an order I made at barnesandnoble.com with their authorized seller, A1Books. On Friday, December 19, I received an email from barnesandnoble.com saying that, "The Authorized Seller fulfilling your used book order has confirmed the ...
My advice is succinct: if you MUST use this company, be sceptical when you receive the "your shipment is ready to leave our warehouse" email. Check the UPS website routinely and make sure that UPS actually has received the package. The idea that their online customer "service" ...
I placed an order before christmas because the site promised delivery before christmas. A day after I placed the order I receive and email that the order is back ordered and will be shipped in jan. I cancel the order via the website and order place else to get my gift in time for christmas. Well on ...
In October I mailed in 10 books, in one box, for return credit to Barnes and Noble. All the packing slips were included in the shipment. They were ALL packaged in ONE box. I received credit for 7 of the returned books, but it has been a constant battle for the last three books. The customer service ...
On December 16th, I ordered items from BarnesandNoble.com to be used as Christmas presents. I normally would never order so close to the holidays, however, the website advertised - quot;fast and free delivery." According to the advertisement, orders placed by the 17th would arrive 3 days after ...