Got a $25 gift card for Christmas, and tried to redeem it online by buying a $15 Nook e-book. Turns out B&N won't let you use part of your gift card without also giving them your credit card "for their files." You might think that a company that is facing bankruptcy might not maintain ...
I loaded my Nook Book on-line purchasing account with $150 in Barnes & Noble gift cards. However, when I tried to make my first purchase - only $10 - I was refused because I didn't have a credit card on file. Nowhere on their website could I find a notice that it would be impossible to use a ...
My young grand daughter received a $25.00 Barnes & Noble gift card. When she tried to use it Barnes & Noble refused to let her use it and said she needed to have a credit card. I asked why and they said she "might" spend more than the $25.00 and the credit card would be used for ...
I called customer service to acknowledge a problem with an order I had just placed. They put me on hold for five minutes then came back on and told me everything had been taken care of. The next day I discovered that nothing had been taken care of. When I called back, I was told that there was no ...
Where to start? They haven't gotten an order right in over a year... First, there was the preordered book that caused them to try to "delay" shipping the rest of my order by several months (something they had never done in the past when an order included a preorder of a book not yet ...
Barnes & Noble circulated a pre-Black Friday sales circular via e-mail advertising 50% off ANY (italicized in B&N's ad) educational toy or game, in stores or online, on November 25th. When I attempted to purchase the item I wanted from B&N on the 25th, they refused to honor the 50% ...