I bought a Nook and after a few months, it suddenly started showing strange characters at the bottom of the screen. I took it to a B&N physical store, and the worker there told me it was a manufacturer's defect. He attempted to exchange the Nook there in the store, but when he found out I ...
Here it is 2010 and some on-line retailers still have problems with their websites and their customer service. Barnes and Noble.com website prompted me for the two gift cards I had, both $25 for a total of $50. They were brand new cards just issued and had never been used before. So I carefully ...
The Barnes & Nobel located in West Valley College (Saratoga, California - just south of San Fran) was busted by NBC News for selling used textbooks to students for $80 when they are for sale on Amazon for $1. They are also for sale on B & N's own website for $2. Click the link below to see ...
I purchased a CD online from barnes and noble on 12/20. The money for this purchase was put on hold on my visa. I just found out today, 12/24 that they did not have the CD in stock. I called their customer service # and was told that it would not be shipped out until mid-January. I told the agent ...
I had ordered a book through the Barnes & Noble online authorized book seller system. The books are not sold by Barnes & Noble, rather they are sold through sellers that are authorized by B&N. I ordered my book on December 3 with standard shipping as the shipping speed. I was sent a ...
On Dec 29 a charge of $34.34 was made to my bank card by barnesandnoble.com. Since I have never even been to their web site I know this was not an authorized charge and the fact that I was at the hospital that day with a very ill friend of mine. I have tried contacting them repeatedly but cannot ...