Barnes & Noble circulated a pre-Black Friday sales circular via e-mail advertising 50% off ANY (italicized in B&N's ad) educational toy or game, in stores or online, on November 25th. When I attempted to purchase the item I wanted from B&N on the 25th, they refused to honor the 50% ...
Lost all books that i had purchased. Call customer support and was treated like a idiot. Customer service needs to be a lot better. ...
I purchased a Nook Color with great enthusiasm, and spent over $130.00 downloading apps and books my first night. I could not download even free books without providing a card number. Features on the Website that are supposed to help contro charges to the account do not work. Worst, they do not ...
Ordered college books to be delivered in 2-6 business days. Ordered first thing 25 Aug. Per cust. Serv. Rep., sent out DHL on 26 Aug. Still no books on 3 Sept. Used tracking # to follow trail. Per tracking computer, books dropped off on 30 Aug @ 11:00am in KY. Called USPS to find out why books are ...
I ordered 2 eTextbooks and picked the up from Barnes & Noble's store on NSULA campus. One was the wrong book, and the other wouldn't activate at all. I went to the store to get a refund, but the cashier (who was a day-manager) didn't know how to refund for eTextbooks. ...
Great Job Barnes and Noble, did not honor the HP Touchpad deal that was going on last week. Not only did HP mess up but BN.com really screwed the pooch on this one. ...