I am a Disabled Senior Citizen and have an AT&T Prepaid Go Phone that is used primarily for emergencies. With a prepaid phone you do not receive a monthly bill and I really do not check the balance that often. When I finally did check I realized that over $160.00 was missing. After spending ...
AT&T's throttling of unlimited internet customers is outrageous and I cannot understand why the PUCs and class action lawyers have not gone after them. You sign up for unlimited internet, you pay the money monthly, then they cut you off full speed when you exceed some varying limited data ...
After cancelling the service, I was still billed and money was taken out of my account. I spoke to the ATT rep on the phone, she stated that I had called on the 21st and that was after it was billled, the money wad taken on the the 24th. Last month and months before it was taken out of my account ...
I have 2 landlines one is my private home and my alarm system and the other is for Internet use or if I need another line to call when the first one is busy. After having a difficult time with Bellsouth.net I signed up for AT AT several techs and contracted techs came here and I get different ...
In the process of seeking help for what I thought was an internet connection problem I was sold a contract for what I thought was for servicing my computer. In speaking with the computer tech I found out this was not the case it is only for software. After being on the line with these people ...
Was mislead to believe that under AT&T's $25 plan that minutes where good for 90 days. That is what is printed on refill card and in the user guide. Found out this is not true when my sons plan expired in 30 days. I called AT&T about this and was told by the customer service representative ...