After cancelling the service, I was still billed and money was taken out of my account. I spoke to the ATT rep on the phone, she stated that I had called on the 21st and that was after it was billled, the money wad taken on the the 24th. Last month and months before it was taken out of my account ...
I have 2 landlines one is my private home and my alarm system and the other is for Internet use or if I need another line to call when the first one is busy. After having a difficult time with Bellsouth.net I signed up for AT AT several techs and contracted techs came here and I get different ...
In talking with aervice rep to get what I thought was a connection problem I was sold a contract for 12 months at $15.00 per month. I thought this was for service to my computer because the internet was running slow also. A computer tech told me the contract was for software. I was on the phone for ...
In the process of seeking help for what I thought was an internet connection problem I was sold a contract for what I thought was for servicing my computer.in speaking with the computer tech I found out this was not the case it is only for software. After being on the line with these people waiting ...
Was mislead to believe that under at&t's $25 plan that minutes where good for 90 days. That is what is printed on refill card and in the user guid. Found out this is not true when my sons plan expired in 30 days. I called at&t about this and was told by the customer service representative ...
My ordealstarted the first week of July. I was moving into a new apartment and exploring my options for internet service. I have been an AT&T cell phone user for almost 10 years, so I decided I would give them a call to inquire about high-speed internet service. Initially, AT&T's offer ...