Was mislead to believe that under AT&T's $25 plan that minutes where good for 90 days. That is what is printed on refill card and in the user guide. Found out this is not true when my sons plan expired in 30 days.
I called AT&T about this and was told by the customer service representative that they "are aware that this is misleading." I even read the user guide to him where it explains the plan options.
I hope a class action lawsuit is filed against them. I even confirmed that my conversation was being recorded. Can not believe that they are getting away with this and know exactly what they are doing.
Complaint / Review
AT&T Go Phone
Prepaid Refill Card Promised 90 Days but Plan Expired in 30
Author: eF9
Offender: AT&T Go Phone
Country: USA State: Georgia City: Atlanta
Phone: 8003524071
Site: att.com
Information
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