I have a complaint in with the Wisconsin Dept. Of Consumer Protection over a charge in my Dec. bill with AT&T. Today I received a notice that they have added Call Waiting to my bill. I have no use for this, can't afford and never requested. In the first dispute the cust. rep. said something ...
On 18 December I called my wife, she said that the name coming up on her phone screen was Richard Paulino, which is not my name. She logged on to AT&T web site and seen the name and email address was changed on the account. She called AT&T and said all the information was confirmed and ...
I bundled with Direct TV and AT&T. I called to be put on Vacation mode. Direct TV messed up and charged me. They corrected the problem and sent a credit to AT&T but AT&T said they didn't get the credit and cut off my service. I spent the next two weeks trying to get my tv and internet ...
On 11/30 I tried to find out what my current ATT phone bill was online. To access my account I logged in using the same ID and password I have used for the last 10 years. I tried several times always receiving a message back that the info was invalid and that ATT would send me an email in 5 minutes ...
So my plan with the iPhone 4S is 450 roll over minutes and I am suppose to pay $74.00/month. With that said I don't use my phone much but lately my bill has been showing $150. When I call to ask at what point I am going over my minutes they tell me I started going over my minutes before I even ...
I called in today because my new lawyer wanted access to my phone records. I needed to get to the subpoena department. I went through multiple phone menus, got disconnected many times, got sent to the wrong departments many times, was told there was no such department when I had already spoken to ...