It started when I lost one of my jobs and got a cut-back on my part-time job. I consistently send as much as I can to make my monthly payment. When I purchased my car it was near the 1st of the month. I asked CapOne to change the due date to the end of the month.instead of moving it backward 5 ...
Having seen an unknown phone number appearing on our Caller ID for more than two weeks (several times an HOUR the last few days), I finally became curious enough to sit down and determine just who would dare call us so often that we had to turn off the ringers on our phones. Astonishingly, I ...
Following Hurricane Rita I called Cap. One and asked for a deferment, because I lost my job and home. I was told I would get a letter in the mail. This was in October. After dozens of phone calls and my paying the October and November payment, still no deferment letter. One Jan. 20 I finally got a ...
Mine is another horror story resulting from the Capitol One buy-out of Onyx Acceptance Corp. I was unaware of a buyout until I realized I had not received my monthly statement from Onyx. I got curious and made some calls and was informed of the change. I was also informed my truck payment was late ...
I also am a victim of the Onyx Acceptance and Capital One Auto Finance Account buy out. I have my truck loan through Onyx for four years and they were very helpful to me when I lost my job by rolling a payment to the end of the loan. Onyx was courteous and helpful and I enjoyed working with their ...
I have had my auto loan since March. The phone calls began before the first payment was due. In mid, my account became 1-month delinquent. The representatives began calling my home daily, every 15 minutes. They would either hold the phone in silence, or behave childishly rudely. I began to complain ...