Sometime near the end of 2010 I signed up for NetZero's dial up internet service, I used their service for only a couple of months then I got cable high speed internet service. I upon completion of my High Speed Internet Service, called NetZero to cancel, they would not accept my cancellation and ...
I contacted NetZero back in April to have my account cancled because I am now using DSL. I was assured by the company that my account had been cancled and that my account would not be charged the next month. Well, that was not the case and after having had contacted them on May 7, I was again ...
We received a collection notice for $29.90 for service from Juno.com which we did not order. Sent a dispute letter to the address listed but received no reply. About 2 months later received another collection notice. Called toll free number listed and it is a circular voice mail system where you ...
I have tried to cancel my service for over 6 mos. Whenever I call their toll free #, I'm transferred from one dept. To another & usually speak to reps that do not speak fluent English. I get the feeling they're reading from a script. Every month, they bill my chk account. I have tried stopping ...
I would like to report the theft of my money.net Zero went into my debit account unauthorized. This is the second internet company that has done this act to me. Sometthing needs to be done about this. How are they getting away with it? I got my money returned to my account from the other company ...
I purchased netzero as a gift for a friend for Christmas. He didn't want any part of the internet (I can understand why now.), so I returned the disk and spoke to someone and told them that I didn't wish to be billed for the gift as it was refused. I checked by bank statement in December and there ...