I called net zero nov. 4th 2003 to cancel service starting in Dec. Was told my account was cancelled, but he was giving me a free month of service for the month of Dec. I told him I didn't want it, he said it was free so he was putting me down for it. I said fine as long as my account was ...
Received letter from Netzero on 11/30/01 stating their Platnum internet access had to be cancelled in my area. Letter stated I would automatically receive a refund of any fees paid by check within 30 days. On 1/22/02 called billing dept about refund. Was told check would be sent that next week. On ...
I recently signed up and paid for Netzero service. I was unhappy and tried to cancel this service immediatley. I have now been in the run around process for several weeks, getting premade emails that give me no help as a response. The phone number on the website to cancel your service is not a real ...