I built my mother a new computer for her birthday present. Her old one had crashed, and so she had not been on the internet for over a year. So I figured I would buy her internet service for her as well. I set up an account with net zero and after 9 months we up graded her to dsl, only cause ...
After speaking to the Billing Dept. At Net Zero I was told to e-mail my complaint to this address. I had free tech support from July 19 to Aug. 19 but charges were put on my credit card. My free tech support number is 035682660 and the charges were all for July 19 in the amount of $13.65, $17.55 ...
Was told I had free tech support service for 1 month starting July 19. Had no Internet service and called tech support 18 times and no one could solve my problem. Finally, a woman said she would send me updated software, which I waited 2 weeks for. I installed it and got back on the Internet. When ...
I cancelled my account with this company November 30th and they said there would be no more billing charges. Well I called them today Jan 21st after they had billed my debit card again on Jan 19th, I called them again and they told me they were going to bill me for last month and that was all there ...
I cancelled my membership with Netzero Internet in April. Months after my cancellation, they are still drawing from my account. Even though I had cancelled in April and received a confirmation e-mail, I still had to contact them in September to see why money was still being drawn. They said they ...
I signed up for the free month of service with Netzero on 7-9-06 and called to cancel on 8-8-06. On 8-10-06 I was charged, via my debit card, 14.95 for the internet service and 4.95 for canceling the family pack for a total of 21.85. I don't even know what the "family pack" is. I called ...