Well over a year ago I had used NetZero Internet Services on my second computer. I called & canceled my account with them last year when I got DSL. Well out of the blue, today they charged my bank account with a $9.95 service fee! And in doing so they overdrew my account. ...
In February I downloaded a free 30 day trial of netzero internet service. My modem was defective so I wasn't able to dialup then the computer crashed... I never even logged onto netzero once!!! I tried calling netzero by phone to cancel... Only to placed on hold forever and then get disconnected... ...
Netzero has been a problem since the inception of my account-now they owe me a refund/credit which they deny and refuse to pay. All the telephone personnel are foreign which makes communication difficult at best. My last contact was with carol who made my conversation very frustrating. Netzero is ...
I did have service with NETZERO, but canceled in October. I was assured at the time by a female, that everything would be taken care of. As of September I'm still being billed for service I have not had and could't use if I had it. Iwas disconnected in 2003. I was told they can see i haven't used ...
I attempt to sign up for a Netzero account on July 24th. On my first attempt, I was unable to get on. I called tech support and a very polite gentlemen assisted me in setting up my computer. He informed me there would be no charge as I was a new customer. I made a second attempt to sign on and it ...
After a year of my Nezero membership, I "suddenly" was unable to access the internet. I made several attempts via the connection wizard to fix the problem, but to no avail. The online tech support information was not helpful. I was then inclined to call the 900 number for tech support ...