I returned a damaged Blue Tooth for exchange to Cingular returns in Ft. Worth, Texas in January. No refund, no new Blue Tooth. After repeated calls, I spoke with a Laquisha Barstow who did not want me contacting ATT about my lost property. Within 3 hours of my call to Cingular/ATT / Ms. Barstow, ...
Cingular has been charging me $2.99 per month for a "Roadside Assistance" program that I never requested. This has been going on since 2004... Shame on me for never staying on hold long enough to get through to a real person but that is besides the fact. I never requested this service. ...
Last month my husbands cell phone went down for a week. This phone is his business phone and it's usually his only contact with his customers. Cingular said that the problem was theirs and that they would take care of it. Sure enough, although it took a week, our phone was fixed. Although we had to ...
Number one, Cingular has the worst customer service of all the wireless companies. They have a few lawsuits against them which are in motion. They did not update my minutes online when they claim they do every 24 hours. When I first started with them, I did not check, therefore, it was my fault ...
I received a bill from Cingular for $1,800 for the month of May. My bill usually is about $100 per month. If I do not pay by July 1st it will go to collections. I was told the overages were delayed billing from the months of Jan - April. How is it that I had over 2000 roll over minutes in the month ...
Cingular is lowering the bar, not raising it. We were ripped off by a contract we signed with AT&T wireless for two phones (package deal supposedly) for $59.99 and $19.99 for the second phone per month. The bill would most often amount to $105 per month with all the taxes included. In the ...