My husband died the 5th of april I called capital one & told them I couldn't pay for the car anymore. They said if I send it back that they would auction it off & I would be responsible for the gap. I told them that I am on a fixed income. The manager I talked to said we discourage people ...
Early on Wed. Morning, April 12, between the wee hours of 2 and 3 am, the repo guys came and took the car my wife and I use here in NJ. My father, who lives abroad, has been paying CapOne Auto since 2001. All payments have come to CapOne via his credit union stateside. Upon learning of the ...
On January 4 my 96 Infiniti was reposessed from Campbell Ca. I spoke to 5 different reps at Capital One Auto Finance within 3 days of the incident - each time being told they did not have the report yet and to call back. After receiving the notice that the car was taken per their request, I called ...
I had Kep bank for my van loan and no troubles with them. They were bought by Capital one Auto and my nightmare began. I received a letter stating my payment was due by the 30th of Jan. So I sent in a certified bank check on Jan 17 along with the amount due and it had my account number on it. I ...
I just had to write about my unfortunate experience with this company. I made payments on my beloved Jetta for three whole years. Not one single payment was ever late! One evening after work, I parked my Jetta in my carport and went into my apt. Approximately 10 minutes later. Car burned to a crisp ...
Around September 5, I received my statement from Capitol One Auto Finance for $364.60, which were to be Auto Debited out of my bank account Sept. 16. There was a balance of $174.00 and change. Thinking that my last payment for my car was in October I didn't think anything of it. Then I decided to ...