Despite on-time payments on an auto loan, I continue to receive daily telephone calls at home and on my cell phone from either automated systems or persons. Despite a minimum of weekly complaints with promises from the company to "note the account" and "cease", this continues ...
On November 4th, I called Capital One Auto Finance to request deferral of my October car payment. They made an agreement over the phone to defer the Oct payment until the end of the term of the loan - and I agreed to pay - within 15 days - a deferral fee of 35 dollars. I paid the fee by Western ...
Capital One Auto Finance, Plano, Texas, made an unauthorized, electronic bank draft from my personal checking account. The check they used was made out to another company. I have copies of the electronic draft they used and where the identification number on the transaction is supposed to be is all ...
Last year my husband and I both lost our jobs, that is when we got behind on our car payments, Capital One would not discuss deferring car payments just kept adding late fees. We both have new jobs now but were unable to catch up on car payment I received a notice that on 10-19 that the past due ...
My loan on my vehicle was up on July and I had to pay 2 deferment payments and some late fees I owed. I paid my fees and the deferments in August and now they are saying that we owe an additional 3000.00 in fees. I asked what fees they said finance charge fees. I told them I paid my interest, ...
We have been 1 to 2 months behind on our 2 car payments. One with Capital One Auto and the other with Americredit Auto. Both companies do call for the payments. That's where it stops, Americredit calls once or twice a day, never at work and never after 8pm or early in the morning. Capital One Auto, ...