To all those that are still stuck with Capital One Autofinance. I purchased my car in 2002 for 6 years, with a monthly payment of ($500 - sound familiar?). While my husband was out of work periodically over the years I had deferred 3 payments. Around April they sent me a letter stating that I was ...
My husband and I bought our Chevrolet Venture minivan in December. I have had some medical bills the last 6 months that prevented me from making on time to the day payments on my car. Please note my payment is $518.00/month on a $19000 loan. I have been making payments to them and I admit to being ...
I made 2 payments on dec one for dec and the other for jan. The jan payment has not been posted therefore i am still due on jan 5 for a payment. I called the customer service number and spoke to the rep's supervisor and eachtime i am told to call back in a couple of days and check however today i ...
I have just started to deal with COAF collections after missing one payment. I am not disputing the amount owed. I am disputing the collections and phone harassment that is happening. The rep told me he would call 50 times a day if he wanted to. After calls back to talk with a manager, they still ...
Today was the fourth time that Capital One Auto Finance has contacted me at my place of employment AFTER BEING TOLD I CANNOT RECEIVE PERSONAL CALLS AT WORK. The other three times, they have been told by myself that I need to be contacted at home or in writing. Our company has a policy that I cannot ...
Capital One in December had my billing statement to be incorrect. It all started in August. I paid by check and was told they received my June payment late. I was like ok so then in August I paid a late fee. I paid it. Come September they said they did not receive my payment. I had to do a stop ...