Phone: 8008662453
Found 189 reviews / complaints
Page 32

T-Mobile USA
Dealer Changed Rate Plan Without Account Holder's Authorization

My complaint stems from a T-Mobile Cellular Phone Account I have. I have been on a T-Mobile Customer since November 16. I started out on a 1000 anytime minutes plan. I called into T-Mobile Customer Care on May 09. I intended to revise my plan. However, when I provide my own personal info including ...

T-Mobile Wireless
$200 Termination Fee Billed Although Payment Beat Deadline

I am being billed for a $200 early termination fee that I do not owe because I never requested to terminate my contract. My T-Mobile account was temporarily interrupted in June. I was told by T-Mobile Customer Relations (1-800-TMOBILE) on 8/27/04 that if they receive a payment of $120.86 by ...

T-Mobile
Replacement Phone Late and Defective, Then Wrong Model Shipped

I was a satisfied T-Mobile customer for 11 months. The price was right and phone service were great. The (lack of) customer service at the beginning on the 12th month frustrated me more than any other experience I have ever had. Either none of their CSRs have the same training, or they are coached ...