T-Mobile ripped me off for $100.00. I sent the following letter to their legal department and consumer relations only to be ignored. I am complaining to the FCC and Public Service Commission now. Their defective phone stopped working after a month, customer service said it was covered under ...
I purchased an air card 5/16/08. I was told that if I "wanted to return the product " I "should open the box and use the return label and include a letter of buyer's remorse". And, that I "would not incur any fees" by doing this. I went outta town 5/24/08-6/1/08 and ...
I upgraded mine and my mom's phones and we were delighted. But after a week we just wanted to send them back. I wanted to switch to a different carrier and she wanted to swnted to switch to a different carrier. We mailed our phones back to T-Mobile since we were in our 14-day extension grace ...
My complaint stems from a T-Mobile Cellular Phone Account I have. I have been on a T-Mobile Customer since November 16. I started out on a 1000 anytime minutes plan. I called into T-Mobile Customer Care on May 09. I intended to revise my plan. However, when i provide my own personal info including ...
I am being billed for a $200 early termination fee that I do not owe because I never requested to terminate my contract. My T-Mobile account was temporarily interrupted in June. I was told by T-Mobile Customer Relations (1-800-TMOBILE) on 8/27/04 that if they receive a payment of $120.86 by ...
I was a satisfied T-mobile customer for 11 months. The price was right and phone service were great. The (lack of) customer service at the begining on the 12th month frustrated me more than any other experience I have ever had. Either none of their CSRs have the same training, or they are coached ...