I started out with Direct TV in Alaska. When I left there to move to Iowa, I was instructed to bring the 3 receivers and 1 DVR with me. That was in July. I did not move into a place where I could have them hook up for me again until April. When they came to hook me up, the installer brought a new ...
Shame on you, Direct TV! I was on hold for 20 minutes yesterday while waiting to speak to a Supervisor, and I listened to a tape recording touting corporate "Honesty, Integrity, Promises." Are you serious??? With the economy the way it is, it's time the corporate games stop! It's time ...
On April 6, Direct TV made an unauthorized (fraudulent) charge to our checking account in the amount of $114.13, overdrawing our bank account. When we contacted Direct TV's offices at 800-531-5000, we were told that it was an early cancellation fee. They claimed that our contract was for 18 months. ...
To: Federal Trade Commission, Consumer Response Center, Washington, DC 20580 (600 Pennsylvania Avenue, NW) The billing methods Direct TV uses are deceptive. When I paid late, my service was shut off, and getting it switched back on cost me a $49.00 fee. That charge is illegal, because no agreement ...
My parents are elderly and had just gotten the okay to move into their new home. They contacted Directv to install their system. They were asked to sign a work order before the installers would install. When the installers showed up to install, 1 of the installers fell through their ceiling. They ...
Direct TV called and offered me a 23 dollar per month discount for 12 months for switching from Dish Network. In a 40 minute conversation about net net costs, the sales person never brought up that I would have to fill out a rebate form online in order to get my 23 dollars per month savings. After ...