On May 15 I placed the order with directv representative Florence. I explained to her that we have 4 hd tvs and we will need 4 hd boxes. She informed me that after running my credit I was eligible for up to 6 HD boxes at no cost, only $19.95 for shipping and handling and regular monthly bill. My ...
Just shy of my two year contract, I decided to cancel the contract. I live in a rural area and the neighbor's trees are interfering with reception. Plus finances are in the pits. Called to cancel. Expected a early cancellation fee and I owed current month plus one late payment. I was given the ...
My receiver box quit working we had the service insurance so we called to have it fixed. The service guy came out and could not get it working so he tried 4 different boxes before he could get it to work, each time he activated an access card. Finally after 4 hours he got a box to work and all was ...
Directv has placed several unauthorized charges on my account. I've been charged for Playboy TV and several adult movies, which I'm positive were never ordered. When I called, they basically told me I did order them and that their system doesn't make mistakes (despite several known mistakes on my ...
I have been a Direct TV customer for 4 years, paying directly from my checking account so I would never be late with payments. In April I called the local office and asked if I was under contract with Direct TV. I was told no, so I asked to terminate my account to change to Dish Network. Within 3 ...
I definitely recommend not dealing with DirecTV. My first dealing with them ended in them stealing my TiVo. I took them to small claims court and got the price of my TiVo back. Then somehow I fell for them offering me what I thought was a great deal to come back. They would give me service for one ...