I have been a Direct TV customer since 2002. Late last year an outbound telemarketer called me to offer a deal on a package for all the movie channels. I had just had hip surgery and was home-bound, so I thought the variety in channels would be nice. To my surprise, when I got my first bill I had ...
I am one who never checks my bill. I just pay. Recently, I discovered that Direct TV has been overcharging for converter boxes. This overcharging has been going on for months. Apparently, when you switch old receivers for new receivers, you, the customer, need to tell them to drop the old receivers ...
Where to start? Okay, I've been a customer of Direct TV since May of 04. I called in December to dispute a charge on my bill. They agreed it was a mistake and it was fixed. I paid the amount they said on the account, which said we owed 77 dollars and some change. I got the next online bill, which ...
I signed up for satellite service, but they were not able to install due to the location of our home near a hill. I cancelled services and only received a partial refund. When we call, they state they can't find our account now. They still owe us $118.90 and we can't get through when we call. ...
I ordered HD, and they came out and installed normal satellite. I called to ask about this, and they said they could upgrade me to HD for more money. I cancelled service, and they said I had to pay a $400.00 cancellation fee. I refused to pay, as I had no contract with them. They said that talking ...
I made a decision to close my account with Direct TV to help out with my financial situation. They told me that all I needed to do was pay my final bill. I did that back in 11. Today I received a notice, not from Direct TV but from a collection agency, stating that I owe a bill to Direct TV for ...