I have been a Direct TV customer since 2002. Late last year an outbound telemarketer called me to offer a deal on a package for all the movie channels. I had just had hip surgery and was home-bound so thought the variety in channels would be nice. To my surprise when I got my first bill I had been ...
I am one who never check my bill. I just pay. Recently, I discovered that Direct TV has been overcharging for converter boxes. This overcharging has been going on for months. Apparently, when you switch old receivers for new receivers, you the customer, need to tell them to drop the old receivers ...
Signed up for satellite services; they weren't able to install due to location of home near hill; cancelled services and only received partial refund; they state they can't find our account now when we call. They still owe us $118.90 and we can't get through when we call. ...
I ordered HD, they came out and installed normal satellite. I called to ask about this and they said they could upgrade me to HD for more money. I cancelled service and they said I had to pay a $400.00 cancellation fee. I refused to pay as I had no contract with them. They said that talking to them ...
I made a decsion to close my account with Direct TV to help out with my financial situation, they told me that all I needed to do was to pay my final bill. I did that back in 11. Today I received a notice not from Direct TV but from a collection agency stating that I owe a bill to Direct TV for ...
Direct TV will call me at MIDNIGHT to let me know that my bill is past due by $20. I live in GA and have only a cell phone. My cell phone has a CA area code. I moved from CA to GA and have not and will not change my phone number. Why should I? Everyone already knows it. Direct TV has told me I ...