4 year old Kenmore Elite Refrigerator quit cooling. Scheduled Sears service. Earliest service was two weeks. In the two week period I determined the problem was that the defrost cycle was not working. After defrosting, it would cool for about 4 days. I left a detailed message on line for the ...
I called Sears Repair when my Kenmore washer broke down. It would get half-way a cycle and stop. The repairman came to my house on June 6 said he repaired my washer and charged me $180.00 of which only $24.00 was for a part. This past week, my washer started doing the same thing it did before the ...
Sears service called for a refrig that was still under limited warranty. (had to wait one-week for service call) Meanwhile had to throw away a food items ($). Service repairman shows up. By now the refrig starting cooling again BUT making a loud noise when the compressor comes on/off. Since it did ...
6/22/06 Tech ID: 0838565 Service Order # 95937351 Is it proper for a repairman to use my warranty to buy parts for himself? Last week a Sears Home Central repairman from L.A. Metro East, came to fix my refrigerator. He said that it needed a new fan. The repair man had to order the part. He ordered ...
Last year my Craftsman riding as out of service for 4 weeks - the length of time was due to the inept service dept. And procedures-1 week to get the technician out - he comes without any parts on the truck -technician has to order the part and the part is back ordered for another 2 weeks - another ...
In 1976, the microwave purchased from Sears, broke the day after the warranty expired. I refused to buy another appliance from them until 2005 when my new construction builder directed me to go to Sears to pick out appliances for my new house. I figured that 29 yrs later had to yield some major ...