First of all this is my second time having EXTREMELY HORRIBLE service with Sears. I cannot even begin to express how frustrating and wrong their services are. The first time was with a water heater problem and this time it was for cleaning heating vents. I got a flier in the mail that stated a sale ...
Sears Home Improvement hire the most incompetent contractors I've ever dealt with. It took them 33 days to install an HVAC system (Carrier High Efficiency), unable to give me a straight answer to any question I asked. When I threatened them with legal action they asked to give them a chance to make ...
In Sears at Home sold me a Carrier central air conditioner Sears installed it.in the first malfunction started. There was a slow leak in a coil releasing freon gaz - it took several trips for several repair men to find the problem and get the part and replace. This was done October 31. Ever since ...
On December 31, a crew from Sears was to arrive between 10:00-11:00 AM. They finally arrived at around 1:00 PM due to trouble with their truck; they did not give me a call to let me know they were having this problem. I had to take them to Home Depot to pickup some supplies in my personal truck, ...
I find sears homeservices to be poor... I bought a top of the line tiller and it failed at the first of the second season. Called... 2weeks for first appointment... Repairman found the belt off and bent down two guides to repair the machine... He went to test the unit and broke the pull rope... Had ...
Sears has refused to honor their Home Warranty Master Protection Agreement (MPA) which is paid through 8/13 on my three home heating & cool units. In 2005 we purchased a home in Savannah, GA with three existing heating and cooling units. Two are Rheem and one is a Galaxy. The home was built ...