I placed an order for DirecTV in April. While doing so, the agent wanted my debit card details. I wondered aloud why my card was needed if connecting the services cost nothing. He answered that it was to verify that $99 for the connection would be available should my credit history not pass. I gave ...
Directv took $111.00 from my account for services I didn't order. They knew this because they tell you at the beginning of the phone call that the call is being monitored and recorded for training purposes, so they knew I hadn't ordered premium channels. They told me they were sorry and that they ...
I ordered Direct TV via the internet in May '07. My order was to include a DVR box. On my installation date, a technician came out and it took him 3 hours to get the dish and wires installed, which made no sense to me since I had recently had cable television and the wires were already there. Long ...
I was a Directv customer for 3 years. When I moved from California to North Carolina in December, I placed my account in suspense until they could set up the service at the new house. Imagine my surprise when I found they had suspended it for just 1 week, although I left California on Dec 2nd 2005 ...
I referred a friend to DirecTV on September 15. She called 1800Directv to order her service. She told the operator that she was referred by a friend. The operator asked for my account number and told her the referral was in the system and that I would receive a $100 bill credit. Her service was ...
For the TiVo $150 rebate offer, you are told to submit the UPC sticker from the box and fill out the rebate form, including the SERIAL NUMBER of the unit on the form. However, once you send this in, they will tell you that your rebate has been denied. I was told three different reasons for this by ...