My elderly parents ordered a bundled phone/TV package through Qwest and were not told what the cancellation policy was. The Direct TV service man came out to hook up the TV service, and my parents said they were unhappy with the blurry quality of the picture. The installer told them that was the ...
In Dec. 2007 I was selling my home and moved to a high rise in downtown Columbus. I have had Direct TV on and off for a few years and liked the product. When I was about to move, I called the movers hot line and was informed that they could not install the dish at my new address and I would have to ...
Recently we signed up for Direct TV with a $235.92 initial charge for the HD/DVR and HD receiver, programming and installation. The package would run us $64.00 a month for the first year and then increase to $74.00 the second year (not including tax), with the first three months of the movie ...
When we got our new home, it was 2 years old and had DirecTV already wired in it, so we figured we'd use them for our TV service. I should have known what would happen after they said they couldn't "install" for 3 weeks. I accepted that and had the install done when I was in Hawaii, so my ...
I had DirecTV for a year and a half. I was late a few times but would always make a payment every month. When I came back to pay my bill, it would be 3 or 4 times what I expected, so I could only pay partially. I paid online what they said was due immediately. Then my TV service would be shut off ...
I had been a DirecTV (aka Direct TV) customer since 1998 without complaint. Then in Dec. 2006 I moved and needed to replace my DVR, so I asked if I was eligible for a TiVo unit and found out I was, with a one-year contract. The unit was delivered and installed, but I found it did not perform many ...