On May 29 I noticed my satellite service was not working. Thinking it was because I was behind on my bill, I contacted DirecTV and made a full payment on my account in the amount of $92. The rep told me this zeroed my account. However, paying the account in full did not fix my service. The tech ...
I purchased my own equipment; no service man or anyone from DirecTV has ever been at my house. I have always put my own dish up and my own boxes in. I recently cancelled DirecTV (back in July), and now it is Christmas day. Merry Christmas!!! I was told my account was cancelled in July. Now my ...
I signed up for Directv because it was the only service available to me. In the beginning, I got a special start price (yeah, right). My bill has never been that price. Then they called and offered me a movie package and stated everything was free, but when the 4 months were up, I was billed 69.99 ...
They tell you that you're entitled to a free receiver, then after it is installed you find out you leased it. When you tell them you want to cancel, they charge you over $200 per receiver, and I ordered 4. They want $800 after I send them all the equipment. If I don't send the equipment, they want ...
I am very, very disappointed with DirecTV. I have been a customer since 1999. On August 19 I called to say that one of my receivers was not getting a picture and the other receiver was starting to get choppy, and I wanted both receivers checked. The agent said someone would come Saturday, and I ...
I have been a DirecTV customer for several years. I am now going through a rough patch financially. Through no fault of my own, I can only pay my most important bills like utilities, rent, etc. I explained this to a representative over the phone and said I would not be able to make any payments ...