I ordered Direct TV via the internet in May '07. My order was to include a DVR box. On my installation date a technician came out and it took him 3 hours to get the dish and wires installed, which made no sense to me since I had recently had cable television and the wires were already there. Long ...
I was a Directv Customer for 3 yrs. When I moved from California in Dec to North Carolina I had placed my account in suspense until they could set up the service at the new house. Imagine my surprise when I found they had suspended for just 1 week although I left Calif on Dec 2nd 2005 and they ...
I referred a friend to DirecTV on September 15. She called 1800Directv to order her service. She told the operator that she was referred by a friend. The operator asked for my account number and told her the referral was in the system and that I would receive a $100 bill credit. Her service was ...
For the TiVo $150 rebate offer, you are told to submit the UPC sticker from the box and fill out the rebate form, including the SERIAL NUMBER of the unit on the form. However, once you send this in, they will tell you that your rebate has been denied. I was told three different reasons for this by ...
I found out after having my Direct TV installed that I didn't get the channels I was promised with the basic package. I specifically inquired before placing my order about certain channels and was assured they were all in the basic package. WRONG! And now there's nothing they'll do about it except ...
I have had direct tv for 3 years and recently moved. I called them to move the dish and to add another tv. They had said there would be a set up charge but since DISH offered 4 rooms for free they said I would not be charged these fees. The service man came on Oct 15th late on a rainy day and only ...