I found out after having my Direct TV installed that I didn't get the channels I was promised with the basic package. I specifically inquired before placing my order about certain channels and was assured they were all in the basic package. Wrong! And now there's nothing they'll do about it except ...
I have had Direct TV for 3 years and recently moved. I called them to move the dish and to add another TV. They had said there would be a setup charge, but since DISH offered 4 rooms for free, they said I would not be charged these fees. The service man came on Oct. 15 late on a rainy day and only ...
We are long-time subscribers to DirecTV and take their guide, which is paid for annually. For the last 4 months it has arrived late, with the February one yet to arrive and the November one not arriving until the 13th of that month. On Monday the 2nd of February my wife called the guide replacement ...
Prime TV installed our dish and stated that two months later, after we paid our bill, we would have to send them a copy of the bill and they would issue our check 6 to 8 weeks later. It has now been 3 years, and I have called over a 100 times. They have given me the run around. I was about to give ...
Around the first of January we signed up for DirecTV because of the special offer to hook up for free. The catch is that you have to send in the required information to get your hook-up fee of $99.99 back as a rebate. We mailed our forms in around January 14, and as of June 18, and many phone calls ...
I was a customer 2 years ago. I have continued to be billed monthly since terminating service. My credit card provider has done zilch to stop this, and DirecTV seems unable to remedy the situation. My advice: unless you absolutely must have the NFL season package, get cable until these people get ...