For five years my mortgage has been with Citimortgage, and that was not my choice. Mortgage loans are always sold on the secondary market, and mine ended up with them. Things went fine until early this year, when a $0.30 service fee showed up. I phoned 800 283-7918, a call center that seemed to be ...
CitiMortgage bought out our original mortgage company in October. Since then CitiMortgage has sent incorrect late payment information to the major credit bureaus. They sent different late payment information to each different bureau. Not once but three seperate times. Each time I request a ...
My wife and I refinanced last fall on the home we have been living in for a few years. I have been a homeowner for over 20 years and have had a mortgage with many lending institutions. With my wife out of work and our budget tight, we needed to refinance to pay off some bills that had higher ...
I have been trying to work out a solution to foreclosure on our home with Citimortgage since July. Despite numerous workable solutions packets being sent in, we have yet to receive a phone call or letter stating that it is being worked out. In fact, when I called to follow up on the packets, I was ...
Countrywide allowed someone to brake into my vacant home. I was told by a Representative today "the home is vacant and we are the lien holders and since no one lives there we have the right to have the home winterized and the locks changed." Countrywide did not call or send me a letter to ...
Some banks are holding and/or shredding checks so they can collect the late fees. I have heard about this from a few friends, and then it happened to me. First, the 2nd mortgage Citi Bank payment didn't show. They called to let me know. We were stuck with a $38.00 late fee, an $18.00 phone-in fee ...