I applied for a refinance. The company asks you questions for the application and makes it sound as if they can help you, no problem. Then they get halfway down the application and THEN tell you there is a $400 non-refundable fee for the application. When I got a little upset, they said that it ...
My story is basically the same as all the rest of the stories about this company. They lost a phone payment and a mailed payment, and I just had to bite the bullet. Their investigating department said they would get back to me and never did. I couldn't get any action when I called for follow-ups. ...
Citimortgage took over my mortgage from First Nationwide in April. I want to mention that I did not receive a "Servicing Transfer Statement" from First Nationwide or from Citimortgage telling me that my account was being taken over by Citimortgage. According to their collections ...
Citimortgage paid someone else's property taxes out of my escrow account and failed to pay my taxes altogether. The amount taken out of my account has left my escrow balance in the hole by close to $4,000. Even though they were notified of the error well over two months ago, they have failed to ...
In November I bought a house and got a mortgage through a local company that I knew would sell it, and they did, to Ohio Savings Bank. No problems with them, and we had to have escrow set up with the mortgage. In August they sold our loan to Citimortgage. I called to find out about an escrow ...