CitiMortgage purchased my home loan 5/1/08. Payment for April 08 made to previous holder was not noted as paid in CitiMortgage system. First call was on 5/15/08 at 5:11 pm. Spoke to * #MG60359 stating that I had made the payment to previous provider and I was making a payment for the month of May. ...
Citi Mortgage is ripping off it's customers with excess interest, equity line fees, and not reporting insurance changes that can cost it's customers thousands of dollars. They tried to charge me additional interest on my monthly payment in addition to two different fees for eliminating my escrow ...
I was stupid, well there were legal matters that I didn't know. I put trust in my mortgage company to work with me to help or assist me in keeping my home/mortgage. I went thru a forebearance agreement, los-medigation charged with attorney fees, re-installment fees, late fees and that damn fore - ...
I have contacted CitiMortage customer service five times looking for information regarding my mortgage payoff date. I was told on all occasions that my mortgage would come due in 2036. I found this a little hard to swallow since this mortgage is a seven-year loan. On all occasions, I have asked for ...
Tried to payoff my mortgage with CitiMortage. Called to get a payoff quote and will not give it to me over the phone. Phone system said will mail within 7 business days. Did not receive on the 8th business day and went to a Citibank center to pay it off. While in the citibank, had to call mortgage ...
In 2006 I bought a home for the first time only to find my original mortgage company immediately sold my loan to CitiMortgage. At the end of 2006 CitiMortgage made my first property tax payments. In early spring they issued me a refund check with very little explanation other than I had a surplus ...