I have been with Qwest for 3 years now. At first things were fine with a basic phone service that was installed and ready for use upon move-in to my new home. Eventually I needed more services, including a cellular phone, and internet service (Qwest MSN). Here's where the hell began... My Nokia ...
Where do I begin? #1. Qwest added a bunch of extra features to my bill that I didn't order. I called them to have them removed, they never did. This took WAY too much of my time. #2. They told me all I needed for DSL was their company then signed me up with MSN too which was an unexpected extra $30 ...
The telephone company puts things on the phone without asking, they don't take things off when asked to. They charge for things that are not there and when asked about it they say it's certain taxes. They disconnect the phones then 2 days later sed out a notice that if I don't get ahold of them to ...
I left Qwest when I moved to a new home, as I saw no point in paying a $35 activation fee for my new home when I could get a cell phone for the same price, and cheaper monthly service. A couple weeks later, I received an advertisement for free activation for "coming back to Qwest". When I ...
I have been having trouble with Qwest for over six months. The "special ring" that my children are supposed to have does not work correctly, in fact, Qwest took one of the numbers that was mine, and gave it to another customer. Now they say they can't give it back to me because, and I ...
Trust me on this, use tomato cans and string before using Qwest. The letter I sent them is pretty self-explanatory: I would like to share my experience of dealing with your company since I initiated service with you, approximately 3-4 months ago. When I first called for service, the Qwest ...