On August 19th I ordered a wig from this company. On August 26th they claim it was shipped. Here I sit today on September 22 and still no wig. I have sent countless emails to their customer service department with absolutely no reply whatsoever. I sent some emails to a lady named "Kim" ...
Order placed on December 1 intended as a Christmas gift. As the holiday approached, I tried several times to contact customer service and inquire whether my item would be received in time for Christmas. My emails and telephone messages went unanswered until I requested a refund for my ...
On Sat. 10-02-04 I ordered a wig online from Ace Wigs. I paid extra for express shipping to receive the order within 4 to 7 business days. Once I printed my receipt, I noticed they overcharged me. The only way to get the amount they charged me was to add sales tax 3 times. I immediately sent them ...
On October 4th an order was placed by phone with a customer service representative name Pat. Pat took the order, payment information and told me that I would recieve my product in 7-10 days. I asked for a confirmation number, and was told that they were simply the order takers and that I could call ...
Ordered a wig by check on 4/30/04. Style Tai. Company sent wrong wig. Returned wrong wig to company. Complained to their Customer Service regarding a refund. Directed me to call their voice message number and leave a voice message. Left many messages, but no returned calls received. Wrote a letter ...
On May 18 Paypal confirmed paying Ace Wigs $102.00 USD for the deposit of 2 hair colour rings to be sent to me. The items were not shipped to me. On June 7th until about June 12th, I had e-mailed them approx. 8 times to tell them I hadn't received the items and phoned them approx. 4 times and left ...