I was very displeased with the customer service from Hank's Fine Furniture. Upon setting up my table I realized a piece was missing. I assumed we simply missed a box by mistake. I called to inquire and make arrangements to pick up the missing piece. However, I was then told (for the first time) ...
I placed a loveseat on layaway at Hanks Fine Furniture in Fort Smith, AR earlier this year. I was not ready for the loveseat until late May, I was assured by the saleslady that the loveseat would not even be ordered until mid April. I returned to the store on March 15 to cancel the layaway since I ...
My wife and I purchased a new dining room set, a new sofa and 2 chairs for our den on Feb 7. We were told when we paid for them that the dinette would be available for delivery in one week and the sofa and chairs in 2-2 1/2 weeks. We thought no problem. They contract their delivery and it was going ...
After asking about buying a bed the salesman, Douglas Ketcher, repeatedly told us that there was no charge for delivering my bed. I asked twice when I paid for it and was told "no charge". I told them that was really good because all of the other furniture stores charged to deliver. When ...