I purchased a camcorder bundle on Oct 27 and received it on Nov 13. It was not the colour I thought I had ordered, so I returned it completely and totally unopened on Nov 14. I received a notice from them that they had it and would be processing the refund on Nov 25. Then 3 months later, I got a ...
I received a message on December 30 from TSC credit department indicating that they were unable to process 2 instalments on one of the items I had ordered. As soon as I got home, I transfer funds to my credit/debit a/c. I even informed the customer service that the matter was taken care of and to ...
I have had problems with orders from TSC more often than not - especially on Auto Delivery items. Phone calls with Customer Service are lengthy - and often non-productive. As an example following is a summary of the issues on two of my last three orders - both "ShowStopper" items. Sensa ...
We order a mink comforter set as well as sheets. Outorder claimed to be shipped yet when we called because we never received it. The lady was unclear if the item was ever shipped to begin with then 2 days later it showed up as a return as it stands the sheet set claims to be shipped yet we havent ...
On october 4.2011 I received a letter form Rachel Q. Director of customer care, stating that from 60 days from october 4 they would be closing my account for returning too many item. I have been shopping with the shopping channel since it opened over 20 years ago, and have spent thousands and ...
The Shopping Channel used to be a good place to shop. Now they are too big for their own good to do a good job. With the postal strike, they farmed out their delivery to Purolator. I have spent 3 days waiting for delivery the first time Purolator claimed to have attempted delivery the first time, ...